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Mission
Federal Credit Union Benchmarking Association is
dedicated to the analysis and improvement of business processes
in the credit union industry. Through the exchange
of data gathered in benchmarking surveys, members will be able
to benefit from the experience of many companies in the industry.
Membership is open to individuals employed as permanent employees
of companies in the credit union industry.
Purpose
To identify "Best in Class" business
processes, which, when implemented, will lead member companies
to exceptional performance as perceived by their customers.
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Objectives
- To conduct benchmarking studies of important
business processes.
- To create a cooperative environment where
full understanding of the performance and enablers of "best
in class" business processes can be obtained and shared
at reasonable cost.
- To use the efficiency of the consortium to
obtain process performance data and related best practices
from inside the credit union industry.
- To support the use of benchmarking to facilitate
process improvement and the achievement of total quality.
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Membership
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The scope of FCUBA membership
is open to individuals employed as permanent employees of
companies
in the credit union
industry.
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Company membership will be considered
with respect to compliance with FCUBA mission, goals
and operating guidelines, as well as, qualification of the
organization
within the scope of membership.
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Participation in specific efforts
will be optional and open only to members with costs shared
by the participants. Members pay only if they join a specific
study. Currently, membership in FCUBA is at no cost.
We reserve the right to review membership applications
and to make the final decision whether or not to accept any application.
Consulting firms are ineligible for membership.
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Benefits
of Membership
Studies:
FCUBA will identify and present to members
opportunities to participate in Benchmarking studies on various
topics addressing issues of importance to the credit union
industry.
There are two types of Benchmarking
studies provided:
- Consortium studies are offered to the membership
as a whole with costs divided.
- Single company sponsored studies addressing
the interest of one member company can be offered to other selected
members for no fee.
The
association will also support credit union benchmarking efforts:
- Research - Access public and private databases.
- Identify study participants - Top companies
in the credit union industry.
- Collect data - Manage response collection with
the participants as a third party.
- Lead site visits - Structured with best participants.
Interest group roundtables will be organized
throughout the year. Members will pay a nominal fee to join
real and virtual
roundtable discussions that address specific processes for credit
unions.
Cost:
Currently, membership in FCUBA
is at no cost! Costs of studies are shared by the participants.
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Current Benchmarking Initiatives
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To
find out more
information:
Contact
Us
281-440-5044 or
click here for
email
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